Privacy policy
Who is responsible
LinkLedger HQ, operated by LinkLedger — branded short links and click reporting (“LinkLedger,” “we,” or “us”), handles personal information as described here when you use our website or branded-link service.
Information we handle
We receive account details such as your name, email address, organization, and sign-in information. Payment details are handled by the payment provider shown at checkout; we receive information such as payment status and subscription details, not necessarily your full card number. To provide the service, we process links, destinations, domain settings, and instructions you provide. When someone follows a link, technical information may be recorded, including the time of the request, the short link, IP address, browser or device information, and referring page. We use this information to route redirects, show click activity to the account holder, protect the service, and investigate abuse. A link owner may be able to see analytics associated with links they manage.
How and why we use it
We use information to create and manage accounts and links, process subscriptions, provide support, maintain security, prevent fraud and abuse, understand service reliability, and meet legal obligations. We may share it with service providers who help host, operate, secure, or bill for the service, and with authorities or others when required by law or necessary to protect people and the service. We do not sell personal information for money. We do not use click information to serve third-party advertising.
Retention and security
We keep information for as long as reasonably needed for the purposes above, including to provide the service, keep required records, resolve disputes, and enforce our terms. We use reasonable safeguards, but no internet service can guarantee perfect security. You can request account or link deletion through the support contact on our website. Some records may remain where law requires retention or where they are needed for legitimate security, billing, or dispute purposes. Deleting a link may affect analytics or redirects associated with it.
Your choices and others
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to or limit certain processing. Contact us using the support details on our website to make a request; we may need to verify it. You can unsubscribe from non-essential marketing messages using the instructions in the message. Our service may link to third-party sites, which have their own privacy practices. Account holders are responsible for providing appropriate notice to people whose clicks they measure and for using their domains and analytics lawfully. We do not knowingly seek information from children under 13. If you believe a child provided information, contact us so we can review it.
Updates and contact
We may update this policy by posting a revised version here. The revised policy applies from its stated effective date. For privacy questions or requests, use the contact details shown on our website.